How to Improve Employee Onboarding Process
8 Sep 2020
Research shows that approximately 40% of employees leave their places of work within 12 months of being hired. One would wonder “WHY"
Unfortunately, according to a new career builder survey, 36% of organizations either lack a properly structured onboarding process or simply underutilizes the provided onboarding practices. This is a loophole!
Effective onboarding plays a key role in creating a new employee’s first impression of any workplace and to a large extent determines how long they decide to work in such a place.
Asides this, it directly influences the employee’s morale, performance, and attitude to work. “The biggest reason why people underperform has to do with the culture and politics of the organization” (Micheal Watkins).
So how can your organization improve its onboarding process and retain the most valued employees?
1. Adopt a Digital Onboarding Process:
Apart from relieving yourself of the burden of providing the onboarding information on paper, making your new employees go through sessions of rigorous paperwork on their first day might not give a good impression.
Therefore, help them absorb information by leveraging training videos, webinars, online forms, etc. instead of the regular hard copy formats.
There’s more! Using Digital onboarding process, you can help your new hires get familiar with other Employees.
How? By providing a dynamic company directory containing employee profiles that give necessary details such as names, departments, photos, etc. This would give new-hires prior knowledge about their coworkers and help them to fit into the Family.
2. Provide a proper Orientation system:
Many organizations do not attach much significance to the proper orientation of their employees. This should not be the case, proper orientation is very important, because it lays the foundation for the employee’s career in your organization.
A proper Orientation should contain
• A tour of the organization/ facility
• An introduction into the company’s technological set up (i.e electronic devices, communication ports, apps, etc);
• Awareness of the Organization’s missions, goals, aims and objectives, its Administrative Operations, hierarchy, and structure.
3. Create a Sense of Acceptance:
More often than not, new hires get nervous on their first day at work, no matter how good and ready they are, therefore, to help them settle in and overcome their nervousness, get personal and social with them.
Show them that you do not consider them lucky to work with you but rather you consider yourself lucky to work with them. Carry them through each stage of the Onboarding process with a personal consciousness of the probable challenges, strengths, preferences, skills, and abilities of each of your new – hires.
By doing so, you have an insight on how to improve job satisfaction and productivity and at the same time, you form a good connection and relationship with your employees.
4. Make Conscious Improvements
Finally, to maintain an Effective Onboarding Process you must be ready to make conscious improvements. Learn – Unlearn – Relearn.
a) Learn: Discover aspects of your Onboarding process that requires optimization and improvements
b) Unlearn: Remove Onboarding practices that are outdated and affects the proper structure of your Onboarding process
c) Relearn: Be dynamic about your improvements.